A refund may only be requested for a tuition advance or a credit balance indicated on the account statement, as long as there are no future payments (tuition, educational credit, etc.).
For credit balances resulting from a payment made with a bank card, the refund can be requested 60 days after the payment date.
Admitted students who decide not to enroll at the Tecnológico de Monterrey can request a refund of their tuition deposit before the official semester registration closure for which they applied for admission.
When the refund is requested by the father and/or mother of the family and they are not responsible for paying tuition, authorization must be requested from the person responsible for paying tuition.
Requirements
Refund at a National Bank
Have a credit balance (negative sign) in your account statement.
Official identification of the beneficiary (INE or passport for foreigners).
Header of the checking account statement (showing CLABE, address, RFC, and no account movements).
Authorization document signed by the tuition payment responsible party (only for high school and undergraduate students).
Refund at an International Bank
Have a credit balance (negative sign) in your account statement.
Header of the checking account statement (provide ABBA, SWIFT, or IBAN, and the name of the intermediary bank if required).
Authorization document signed by the responsible party for tuition payment (only for high school and undergraduate students).